RATES AND POLICIES AT BOULDERS EDGE

Policies:

The Policies At Boulders Edge have been created to make your stay At Boulders Edge the best experience possible for everyone.

Damages: We reserve the right to charge your credit card for any damages incurred or excessive cleaning required following your stay. If you notice any problems upon checking in, please let us know immediately to avoid any damage charges being billed to your account.

Amenities: Occasionally appliances, such as hot tubs, fireplaces, etc., can malfunction. We will service and restore these amenities as quickly as we can, but will not make any rental concession for time without these items. Likewise, loss of electricity, water, or other “Acts of Nature” that are outside of our control will not result in a refund of any monies paid. Due to cleaning and servicing, hot tubs are sometimes not up to full temperature at the time of check in and may need several hours to heat. We ask that you follow all guidelines and policies regarding use of amenities in order to keep them functioning at peak efficiency. Failure to do so may result in damage or excessive cleaning charges.

Driving Conditions: All of our cabins have gravel driveways. There are no refunds due to inclement weather.

Payment: A credit card number is required at the time of reservation. Visa, MasterCard, and Discover are accepted. A 6% lodging tax will be added to your bill.

Cancellations: Reservations that are cancelled more than two weeks prior to your stay, will receive a 90% refund. Cancellations less than two weeks, but more than three days prior to the reservation will receive a 50% refund. There is no refund for cancellations less than 72 hours prior to the stay. In the event of an early departure, we cannot give any kind of refund. There are no cancellations due to inclement weather.

Check-In: Check-In is between 2:00pm-4:00pm at the Main Office. We will work diligently to have your cabin ready for you right at 2:00pm, but there are rare occasions when additional cleaning may be required or when your hot tub may not be fully heated until later that night. There is no refund in these situations. If you are not able to arrive before 4:00pm, we can leave your information for you, but we prefer to give you directions in person.

Check-Out: Check-Out is by 11:00 am. You do not need to come to the office to check out. Simply clean up, leave the key, and lock the cabin behind you. Unfortunately, we are unable to accommodate late check outs. Check-out times are strictly enforced so that we can make sure that each cabin is ready for our guests.

Occupancy: All of our rates are based on two-person occupancy. In those cabins that allow for more guests, additional adults are $20 per night children under 16 years of age stay at no additional charge. Please limit the number of guests to the maximum occupancy of the cabin and to the number of guests included in your reservation. Day visitors to your cabin are welcomed with prior notification and they must check in and out at the Gift Shop. You will be charged for any additional guests that stay the night. There will be a fine of $100 plus the $20 per person fee for additional guests in your cabin that have not registered first.

Smoking: Smoking is not allowed inside the cabins, but you are welcome to smoke outside or on the decks/porches. Ashtrays are provided for your use. Smoking in the cabin will result in a $100 charge.

Pets: Well mannered, house broken pets are allowed with prior approval. Because of the additional time involved in cleaning a cabin that a pet has stayed in, there is a charge of $30 per pet per stay. Pets must be kept on a leash when outside with you, and may not be left alone in your cabin unless they are crated. A maximum of three pets per cabin are permitted. Unauthorized pets will result in a $100 fee.

No refunds will be made in the event a person is required to vacate the premises because of disruptive conduct or failure to follow our rental policies and regulation